Kikra Terms & Conditions — Complete Platform Usage Guidelines

Kikra (hereinafter referred to as "we", "the Platform", or "the Company") is an internationally licensed online gaming and Sports Betting platform. These Terms and Conditions constitute a legally binding agreement between Kikra and its users (hereinafter referred to as "Members" or "you").

By registering on or using Kikra, you are deemed to have fully read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using Kikra.

These Terms and Conditions were originally prepared in Bengali. However, in the event of any dispute, the English version shall be considered final and authoritative.

The following eligibility criteria must be met to open an account on Kikra. Failure to meet these requirements will result in a rejected registration or account termination upon verification.

• You must be at least 18 years old to register.
• Each person may only open one account — multiple accounts using the same device, IP address, or identity document are strictly prohibited.
• All information provided during registration must be truthful, accurate, and complete.
• Account passwords must remain exclusively with the account holder and must not be shared with anyone.
• Accounts may not be transferred or sold to a third party under any circumstances.
• A copy of your National ID or passport may be requested for KYC (Know Your Customer) verification.

Deposits on Kikra can be made via bKash, Nagad, and Rocket. Deposits are usually credited instantly. In some cases, banking system delays may extend processing time to up to 30 minutes.

• Deposits must originate from the Member's own registered mobile banking account.
• Deposits from third-party accounts or unknown sources will not be accepted.
• No additional fees are charged on deposits.
• Multiple deposits in a single day are allowed, though daily maximum limits apply.

KYC verification must be completed before making a withdrawal from Kikra. Once verified, withdrawal requests are typically processed within 15 minutes to 24 hours. Additional verification may be required for large withdrawal amounts.

• Minimum withdrawal amount: BDT 500.
• Maximum single withdrawal amount: BDT 1,00,000.
• Withdrawals can only be made to your own registered mobile banking number.
• Winnings derived from bonuses are subject to wagering requirements before withdrawal.
• A maximum of three withdrawal requests may be submitted per day.
• Withdrawal requests can be cancelled within 30 minutes of submission.

Kikra offers a variety of bonuses and promotions — welcome bonuses, reload bonuses, free spins, and cashback offers. Each bonus has its own terms, which are clearly stated on the offers page.

• Bonuses cannot be withdrawn until the associated wagering requirements have been met.
• Welcome bonuses typically carry a wagering requirement of 20–30 times the deposit amount.
• Claiming bonuses through multiple accounts from the same household or device is strictly prohibited.
• Bonus validity is generally limited to between 7 and 30 days.
• Kikra reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is confirmed, the bonus and any associated winnings will be forfeited.

All games on Kikra are operated through licensed third-party game providers. Each game has its own RTP (Return to Player) rate and rules, which are accessible within the game itself.

If a technical error affects the outcome of any game, Kikra reserves the right to void that round and refund the wager. In such cases, Kikra's decision is final.

Kikra reserves the right to permanently close any account — without prior notice — if the member engages in any of the activities listed below, and may pursue legal action where applicable.

• Money laundering or transacting with funds from illegal sources.
• Registering using a false identity.
• Playing games using bots, macros, or any automated tools.
• Unauthorized access to another Member's account or any attempt to hack it.
• Abusing bonuses or exploiting system vulnerabilities.
• Match fixing or manipulation of sports outcomes.
• Abusive or threatening behavior toward other Members.
• Using Kikra's brand or logo without authorization.

Kikra is committed to responsible gaming. We want every Member to enjoy gaming as a source of entertainment, not as a source of addiction or financial stress. To support this, Kikra offers a number of tools and features.

• Members can set their own daily, weekly, and monthly deposit and betting limits.
• A temporary or permanent Self-Exclusion can be activated at any time.
• If signs of excessive gaming are detected, the support team will reach out to the Member concerned and offer assistance.
• Users under 18 are not permitted to open an account — this is enforced at a technical level.

For more details, visit our Responsible Gaming Page See.

Kikra places the highest priority on protecting Members' personal data. We use SSL encryption to keep all data secure. Your information is never sold to any third party.

• Information provided at registration is used solely for account management and verification purposes.
• Payment information is always stored in encrypted form.
• Information may be shared with authorities upon request when required by legal obligation.
• Members may request to update or delete their personal information at any time.

To learn about our full data protection policy Privacy Policy Page See.

Kikra reserves the right to change, amend, or update these Terms and Conditions at any time. Members will be notified of significant changes via email or platform notifications.

• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• The date of any changes to the terms will always be noted at the top of this page under "Last Updated".
• Members who do not agree with the changes may request that their account be closed.

If you have any questions or complaints regarding these Terms and Conditions, please contact our support team. We typically respond within 24 hours.

• Live Chat: Available 24/7, every day.
• Email: [email protected] (displayed as text only)
• We aim to resolve all complaints within 7 business days of submission.
• If an issue cannot be resolved internally, Members have the option to appeal to the relevant licensing authority.