Safe Gaming Pledge

Kikra-'s Responsible Gaming Policy & Support Tools

Gaming should be fun, not stressful. At Kikra, we believe responsible gaming means knowing your limits and sticking to them. With your wellbeing and family in mind, we've built the best responsible gaming features in Bangladesh.

18+ Only
Licensed Platform
Set Personal Limits
Self-Exclusion Feature

What We Mean by Responsible Gaming

Responsible Gaming means treating gaming as a form of entertainment — not an addiction or a source of income. At Kikra, we want you to always stay in control of your budget, your time, and your state of mind.

Online gaming has become a popular form of entertainment in Bangladesh. But like any pastime, it's important to keep things in balance. Kikra offers a range of responsible gaming tools to help you stay in control — whether that's setting deposit limits, capping your session time, or taking a temporary break.

Remember — winning is never guaranteed. Gaming always carries risk, and you should never chase losses by placing bigger bets. Kikra is committed to supporting you in maintaining that balance.

Kikra is an internationally licensed platform committed to responsible gaming standards. The wellbeing and safety of all our members is our top priority.

24/7
Support Team Active
18+
Adults Only
5
Responsible Gaming Tools
Instant
Self-Exclusion Active
Deposit Limit Protection100% Effective
Time Tracking System100% Effective
Self-Exclusion Feature100% Effective
Age Verification Process100% Effective

Kikra's Responsible Gaming Tools

Kikra offers a range of effective tools to keep your gaming experience safe and enjoyable. You can activate any of them at any time from your account settings.

Set a Deposit Limit

Set the maximum amount in BDT you want to deposit daily, weekly, or monthly. Once the limit is reached, the system will automatically block any further deposits, and the limit cannot be raised before the set period ends.

Time Limits & Reminders

You'll receive automatic reminders after set intervals. Configure hourly or session-based time limits. If you've been playing for a long time, an on-screen alert will appear to remind you to take a break.

Temporary Break (Cooling-Off)

If you feel like you need a break, set a cooling-off period of anywhere from 24 hours to 6 weeks. During this time, you won't be able to play or make deposits. Once active, the cooling-off period cannot be cancelled before it expires.

Self-Exclusion

If you want to stay away for an extended period, lock your account for anywhere from 6 months to 5 years, or permanently. During this time, no new accounts can be created and marketing messages will be turned off.

Loss Limit

Set a maximum amount in BDT you're willing to lose within a given period. Once you hit the limit, your session will automatically end. This protects you from significant financial loss.

Gaming History & Analytics

View your gaming patterns, spending, and time played on a clear dashboard. Reviewing it regularly helps you stay aware of your habits and make informed decisions at the right time.

Recognise the Signs of Problem Gaming

Gaming addiction can develop gradually and may not be obvious at first. If you notice any of the signs below, it's time to pay attention. Responsible gaming means being honest with yourself.

You're spending beyond your budget and chasing losses by placing even larger bets to try to win back what you've lost.

You're hiding your gaming habits from family or friends, or lying about them.

Gaming feels more important to you than work, studies, or family responsibilities.

You feel restless, irritable, or anxious when you can't play.

You are spending money on gaming that you've borrowed or taken from your savings.

You've tried to stop but keep failing.

If you notice one or more of the above signs in yourself, don't wait — contact the Kikra support team or activate the self-exclusion feature.

Build Healthy Gaming Habits

Responsible gaming doesn't mean giving up gaming — it means playing the right way. Follow the tips below to keep gaming enjoyable at all times.

1
Set a budget before you play

Only spend what you can afford to lose without it affecting your daily life. Gaming is entertainment — it's never a source of income.

2
Set Your Time Limits in Advance

Decide in advance how long you'll play each day. Use a timer and stop when the time is up — regardless of whether you're winning or losing.

3
Take Regular Breaks

During longer sessions, take at least a 10-minute break every hour. Get up, stretch, drink some water, and spend a moment with family.

4
Don't Chase Your Losses

Chasing losses — placing more bets to win back what you've lost — is the most dangerous habit. If you're on a losing streak, stop and come back another day.

5
Don't Play Under Stress

Making gaming decisions when you're angry, sad, or stressed is never a good idea. Only sit down to play when you're in a calm, clear state of mind.

How to Use the Responsible Gaming Tools

All of Kikra's responsible gaming tools are simple to use. Just a few steps and you can make sure you're fully protected.

Step 1: Log In

Log in to your Kikra account and click the profile icon in the top right corner.

Step 2: Open Settings

Go to the "Account Settings" menu and find the "Responsible Gaming" option.

Step 3: Choose a Tool

Deposit limit, time limit, cooling-off, or self-exclusion — activate whichever one you need.

Step 4: Confirm

Confirm with your preferred limit or duration. Changes take effect immediately.

Limit reductions take effect immediately. Increasing or removing a limit is subject to a cooling period to prevent impulsive decisions.

Responsible Gaming FAQ

Below are answers to the questions our members ask most about responsible gaming. For more information, get in touch with the support team.

Need Help?

If you're struggling with gaming, don't face it alone. Kikra's support team is available 24/7. Reach out via live chat or send us an email.

Your account cannot be reactivated until the self-exclusion period has ended. For permanent self-exclusion, the account will never be reactivated. For time-based self-exclusion, you may apply to reopen your account after the period ends, subject to a 24-hour cooling period.

Requests to increase your deposit limit don't take effect immediately. There is a mandatory cooling period (typically 7 days) before the change is applied — this is in place for your own protection. Reducing your limit, however, takes effect right away.

Yes, you can withdraw any funds remaining in your account during a cooling-off or self-exclusion period. While gameplay and deposits are suspended, withdrawals remain available to keep your funds secure.

Yes. If you're concerned about a family member's gaming habits, please contact our support team. We take third-party reports seriously and will take the necessary steps to help — even without the member's consent.

No. Kikra is strictly an 18+ platform. Age verification is mandatory at registration and is re-confirmed during the KYC process. If an underage account is identified, it is immediately closed and all deposited funds are returned.

For mental health support in Bangladesh, you can reach out to the National Institute of Mental Health (NIMH), the psychiatry department at Dhaka Medical College, or a local counselling centre. Gaming addiction is a treatable condition — seeking help isn't a sign of weakness, it takes courage.

KikraEnjoy safely on -

Join today with a commitment to responsible gaming. Your safety and enjoyment are both our priority.

18+ | Play Responsibly | Terms & Conditions

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